FAQs

  • Are you licensed & insured?

    Yes. TechChefs holds a Texas Electrical Contractor License (TECL #37276) and a Texas Private Security Contractor License (B30874201), authorizing electrical construction and security system installation. We carry general liability coverage and maintain the bonding, licensing, and trade partnerships required to execute work across multiple states. For project-specific insurance documentation, contact Admin@techchefsTX.com.

  • Are you licensed to work outside of Texas?

    Yes. TechChefs executes commercial installations coast to coast — from California to Florida — through a combination of our own licenses, master electrician oversight, and qualified local subcontractor partnerships where required by state law. We are a Certified Inspire Brands Contractor and have run active rollout programs in multiple states simultaneously. We maintain the licensing and partnerships needed to execute work at scale, wherever your locations are.

  • What types of commercial work do you do?

    TechChefs is a commercial electrical and low-voltage contractor. Our core services include general commercial electrical (service upgrades, panels, branch circuits, code corrections), lighting systems and exterior signage, drive-thru audio and loop detection (HME Certified Contractor and Dealer), commercial audio and background music systems, POS system installation and service (Infor, Verifone, and others), IP security cameras and access control, and network infrastructure for rollout programs. We do not do residential work.

  • Do you handle multi-site rollouts, or just individual locations?

    Multi-site rollouts are our primary business. TechChefs is a Certified Inspire Brands Contractor with three consecutive national infrastructure programs currently active or complete: a Comcast infrastructure rollout across Sonic Drive-Ins (2023-2024), a Verifone credit card reader rollout across Sonic nationwide (2025-2026), and an ongoing Infor POS rollout across Sonic Drive-Ins with 100+ locations in active pipeline. If you’re managing a brand-wide upgrade program, talk to our multi-site team.

  • Can you serve our locations outside of Texas?

    Yes. Our teams execute installs from California to Florida. We are structured to support multi-state rollout programs from a single point of coordination — one contract, one project manager, consistent execution standards at every location. If you have locations outside the continental U.S., contact us to discuss logistics.

  • Are you an HME certified contractor and dealer?

    Yes — both. TechChefs is an HME Certified Contractor (installation and service) and an authorized HME Dealer (equipment sales). We sell and install the full HME product line, including ZOOM Nitro drive-thru systems, headsets, batteries, battery chargers, speakers, microphones, and accessories. Walk-in equipment pickup is available at our Duncanville, TX location Monday-Friday, 9AM-5PM CT. Call 972-901-9948 to confirm same-day availability before driving over.

  • What drive-thru systems do you install and service?

    We install and service HME NEXEO, HME ZOOM Nitro, and related drive-thru audio and timer systems. We also install and repair in-ground loop detection systems for vehicle detection. For Inspire Brands locations, we have brand-certified installation standards and active rollout relationships.

  • How do I request service for one or more locations?

    Submit a service request at techchefstx.com/request-service. Our dispatch team responds same business day. For urgent issues, call 972-901-9948 — we offer 24/7 emergency service.

  • How do I get pricing for a rollout program?

    Contact our multi-site team through techchefstx.com/multi-site-brands or call 972-901-9948. For formal rollout programs, we typically work through your brand’s approved contractor process. We’re already a Certified Inspire Brands Contractor — if you’re with an Inspire brand, that process is already in place.

  • What's your typical response time for service calls?

    For scheduled service, we confirm within one business day and schedule based on urgency and location. For emergency service — drive-thru down, critical equipment failure — we respond 24/7. Call 972-901-9948.

  • Who owns TechChefs, and what's your background?

    TechChefs is owned by Ty Thompson, a licensed Texas Master Electrician. The company has approximately 25 employees and has been executing commercial electrical and low-voltage work for multi-site QSR, retail, and commercial property operators for years. We are faith-based, family-owned, and built around long-term client relationships — not one-off work orders.

  • What geographic areas do you serve?

    Nationwide. Our home base is Duncanville, TX (Dallas-Fort Worth), and our teams regularly execute jobs from California to Florida. We are structured to support multi-state rollout programs from a single point of coordination. If you have locations outside the continental U.S., contact us to discuss logistics.